Thank you to all of you who took the time to complete Talkback over the last few weeks.
84% of you told us how you feel about working here – what we’re doing well and where we could do better. Your views will contribute towards making our Co-op a great place to work.
This is a great response rate, particularly for the first year the survey was completely online.
We’ve also heard your conversation over our social media channels – Colleague Facebook and Colleague Stories – and these themes have been shared with the Exec for discussion. We’ll look at these together with the Talkback results so we’re clear on what needs fixing and how we might do things differently.
Over the coming weeks our external survey partner will collate and analyse your anonymous responses and share them with us during October. At that point the Exec will discuss them and commit to high-level actions. We’ll write back out to you later in November with our Group-level results and share the actions we’ve agreed.
Business unit results will be shared with leadership teams from 15 November, and line manager reports (for those with teams of five or more) will be rolled out from the end of November through December, into January dependent on what suits each business area during this busy time of year.
This year there will be a focus on using survey reports to assess manager performance at the end of the year, and turning survey actions into meaningful goals as part of objective setting at the start of 2018. Look out for more information over the coming weeks.
Director of Organisational Effectiveness