Our Group Talkback results are out today. I’m pleased to say that our Group engagement score remains high at 75%, with just a small dip from 78% in 2016. This is the third year that we’ve had consistently good levels of engagement.
Overall these are encouraging results in a challenging year, though there are some big variations across different teams that concern me. Right across our businesses we’ll be looking carefully at the results and what we need to do to make our Co-op a better place to work.
Here’s a short update from me on where we are as we move towards the end of the year, including my thoughts on the results.
NOTE: we know you can’t watch videos in store. This is available on our YouTube channel (search ‘Co-op Colleagues’) for you to watch from any device – or you can read the transcript.
You can take a look at a summary of our Group results here.
We’re sharing the Group level results now in the spirit of openness, but recognise we’re going into a very busy Christmas period for our customer facing businesses, so your line managers will set-up team conversations around your specific results in the New Year.
Thank you for everything you’re doing.