As Steve Murrells said in our Co-op five-year plan, Funeralcare is the market leader, but we want to lead the market.
That means offering more, and better, products and services than our competitors through Funeralcare, and our Life Planning and Legal business. Helping our clients every step of the way, from arranging a funeral through to dealing with their loved one’s estate.
Through all of this we need to make sure our Co-op difference is there for all to see.
What’s our Co-op Commitment?
We all know that a funeral is a big expense and the cost can be overwhelming at what is already a very difficult time.
So we’ve been doing all we can to make our products and services affordable for clients.
I’m proud to say that we’ve gone one step further with our funeral plans (what we call a pre-need service).
Our Co-op Commitment means that if the plan holder dies before all their instalments have been paid, Co-op will still provide all the services in their plan with no more for their family to pay. What could be more reassuring for both our clients and their loved ones?
No other funeral plan providers are offering this right now – that’s our Co-op difference and a real example of us leading the market.
We’ve also been improving our at-need service over the last few years.
- Earlier this year, through research, we identified three ways to make arranging a funeral much easier: Funeral choices: Simple, Traditional and Classic. These help clients understand what’s included in our funerals and how much they cost.
- In 2016 we re-launched our Simple funeral, a low-cost option that doesn’t compromise on quality (we’ve held the price at £1,995 for the second year running, unlike others in the market).
On top of all this, as a colleague you get a whole host of other benefits.
Please look at the full terms and conditions.
This is all part of our commitment to making our benefits fairer for everyone and doing what matters most for our colleague members.
Managing Director, Funeralcare and Life Planning