This week saw another big night for Co-op Digital at Big Chip, the UK’s longest running digital industry awards who were celebrating 20 years of digital excellence in the North.

Our team came away with five awards in all. Two of the awards were won by Co-op Funeralcare for Guardian and Co-op Food scooped the three other awards, the sought-after Anthony Wilson Award, Best Mobile Application and Best User Experience for Shifts.

Co-op Funeralcare won the Grand Prix (the most coveted), an award chosen by the judges for the entry that impressed them the most across all categories. We’re so proud to have won this award, it recognises all the hard work everyone has done creating and developing Co-op Guardian.

We also won the Big Chip Transformation Award, which recognises a digital project that’s transformed and improved processes, created efficiencies and enhanced service quality for clients. We couldn’t have achieved this without all the help from our colleagues in the operation. Co-op Guardian has been designed by Funeralcare, for Funeralcare.

Having our efforts recognised by the industry leading judges is a massive achievement for everyone involved. We’re the first to use technology in this way to improve our quality of service through Co-op Guardian, allowing our colleagues to provide a more efficient service, which gives them more time to spend with clients and in their communities.

Our colleagues in Funeralcare Operations have been phenomenal in providing feedback and helping create this award winning service, these awards are for all of us.

The focus now remains on completing the national rollout of Guardian, as we want everyone to benefit from using it.

We had a fantastic night with all the team and came away even more enthused about making Guardian the best it can be for all our colleagues.

You can see all the winners on the night and you can read more about why the Co-op’s investment in Guardian is a game changer by our Funeral Director Ryan Tessier.

Carl Burton
Product Lead

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Colleague support, Digital, Funeralcare and Legal Services, Stronger Co-op, Stronger Communities

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