It’s great to see all the work we’re doing to create safer colleagues and safer communities, and how we’re looking to invest in innovative ways to keep us safe in store. One of these was our store tablet that now comes with an app called MySafety; it lets us report crime, incidents or anything that could’ve caused an accident in our shop.
We had to log everything on our back office computer before and the process was so long winded, especially if you weren’t part of the management team and didn’t have the same permissions.
It’d take about 15 minutes out of your day to find the right form and then type it all up. But it’s done and dusted in about five minutes on the tablet.
We experience quite a lot of crime in our shop, everyday there’s theft. When we had to go to the back office to report an incident it left our colleague on the till feeling quite vulnerable, especially if it had just happened.
Being able to do more things on the shop floor using the tablet makes my team feel safer and less alone. I try to use it to complete as many jobs as possible, and I encourage the rest of the team to do the same.
We keep our tablet at the till, not just to encourage all colleagues to log incidents using MySafety, but so we all have access to things like Shifts, store emails and the delivery portal to check when our delivery’s due.
Having all this stuff available to everyone is great, it makes my job so much easier. My team don’t always have to come to me when they’re more than capable of doing some tasks themselves, and if they’re unsure about anything it means they have access to How do I straightaway.
We thought our headsets made us feel safer and more connected as a team, but we’ve all been looking at the MyWork preview on the tablet which seems like it’ll improve how we work even more. Can’t wait!
Cove, Fernhill Road