We’ve just launched https://shop.coop.co.uk, our first website dedicated to online deliveries.
Shoppers within a four kilometre radius of our trial store on the Kings Road in Chelsea can now use the site to buy their shopping, before having it delivered within two hours using a zero emission electric cargo bike.
There’s a flat £5 delivery charge and a £15 minimum spend, but we’re also offering a free click and collect service and we’re keeping the price of every product on the website the same as in our shops.
You can see Jo Whitfield taking one of the bikes for a test ride above. They’re human powered but have an electric motor for an added boost.
Once we’re up and running on the Kings Road, we’ll then roll the service out to an extra eight shops in London, letting us reach thousands more customers.
We’re also looking at a free taxi service for groceries at 12 stores in towns and cities around the UK, including Bristol, Edinburgh, Manchester, North Wales, Peterborough and Liverpool.
You might’ve read in the latest edition of Let’s talk about food that we’ve been trialling Deliveroo in Manchester and London too, and that we’re partnering with Starship Technologies to trial the use of their robots to make small deliveries to customers in Milton Keynes.
It’s a really exciting time, I can’t wait to share more with you soon – stay tuned!
Head of Food Digital