By Jo Whitfield, Food CEO

Hi everyone

Let me start by saying a big thank you to those of you who have sent emails to and, sharing your stories with the Home Office as part of our Safer Colleagues, Safer Communities campaign.

Jan’s story started the campaign back in April and we’ve already had an impressive 600 emails, with the majority coming from our colleagues! I really appreciate how open you’re being and talking so candidly about your experiences. Some of your stories are absolutely horrific but they’ll make a real difference in helping the Home Office get a sense of what’s happening in our shops. Typically campaigns like this from the Home Office only get around 100 responses altogether, so we’re doing brilliantly.

But, if you haven’t already done so and you’ve:

  • Been directly affected by an attack or threatening behaviour
  • Witnessed someone else being attacked or threatened
  • Or a family member has witnessed someone being attacked or threatened

Share your story by emailing and

Here are some materials to help you tell your story.

We’ve got until 28 June to send in our stories and we’ll also be submitting a Co-op response to the campaign. We’ve answered 22 specific questions from the Home Office and are sharing:

  • Our data to address gaps in understanding of the problem
  • What we’re doing to prevent crime and support colleagues to gather evidence of what works
  • How we report incidents and the support we get from enforcement to understand gaps in legislation
  • How we’re collaborating with other businesses to share best practice

We’re sharing our story. Are you sharing yours?

Join the conversation! 5 Comments

  1. All incidents still not being reported, near misses and threats to person not being reported. Anything done on tablet also has to be reported officially, not happening.
    Managers still calling staff onto shop floor to confront shoplifters, despite policy.

  2. I got attacted at my store 2 months ago and no one from the co-op as contacted me to see if I was alright I phone loads numbers and no one as for back to me

  3. […] I’ve also shared my story with the Home Office as part of the Safer Colleagues, Safer Communities campaign. If you’ve had a similar experience, why don’t you share your story too? […]

    • The headsets may now be in stores but as far as using them for security they are useless. Most of the time my store is on a 1 on 1 basis. I know first hand they are pointless as three weeks ago I was working and we got armed robbed with a man with a gun and the first thing he did was rip the headset of my colleagues head and the same when he confronted me. Even if my colleague had been able to inform me of what was happening what would I have been able to do when working 1 on 1.

Comments are closed.


AGM 2019, Campaigning, CEO message, Colleague support, Community, Food, People stories, Stronger Co-op, Stronger Communities, The Co-op Way


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