By Mickala, 1 Angel Square colleague

With the upsetting news that Thomas Cook has gone out of business this week, its left many holiday makers facing huge and unexpected costs with holidays cancelled and flights grounded. Many are now trying to find extra cash to pay for new bookings at short notice, or face missing out on their holiday. 

I’ve spent 12 months saving up for our family holiday and we were scheduled to fly on Tuesday 1 October with Thomas Cook. Then, on Monday 23 September, the devastating news hit. We were all ready to go away too. My time off from work was booked, our suitcases are half packed, and my whole family, especially the kids, were excited to go away. My holiday was ABTA protected, but a refund can take up to 90 days, so we were facing a real possibility that we’d have to cancel the holiday. With Christmas just around the corner, my savings simply wouldn’t stretch that far, not to mention that many holiday prices have now gone up with other travel firms taking advantage of the failure of Thomas Cook. 

Thankfully, I’m a member of the Co-op Credit Union. I sent them an email on the morning of Tuesday 24 September and Andy, the Operations Manager, emailed me back almost instantly to discuss my options. The Credit Union agreed a loan which enabled me to book a replacement holiday and when I receive the refund I can pay the balance off without any penalties for early settlement. I already save a healthy amount with the Credit Union, so I didn’t even have to increase the amount I pay into my Credit Union account. I’m so grateful the Credit Union are there to help – especially under circumstances like mine. 

For more information about how The Co-op Credit Union can help you, please get in touch:
E-mail: credit.union@coop.co.uk
or call them on  0345 602 3554

Don’t forget that Co-op has two credit unions who support colleagues. Value Credit Union are based in Glasgow and you can contact them by:
E-mail: info@valuecreditunion.co.uk
or call them on 0141 222 2259