Here’s my latest video update. Thanks for everything you’re doing!

Steve Murrells Video 070520

Click on the image above to watch a message from Steve Murrells.

You can also watch this video using the following link 


Every day, I’m so thankful for every single one of you. Playing your part and doing your jobs every day throughout is an incredible achievement. Never under estimate the role you play, the work you do and the value you add to everyone who shops and uses our services.

Our #Localheroes continue to go above and beyond. Scott Allen ran to all 31 Co-op stores in the Plymouth area (which was a 37 mile route) in one to raise money for NHS charities. Sarah Skillen popped to her local care home this week and donated flowers to staff and residents to spread a bit of happiness.

Our Funeralcare colleagues have been sharing wonderful alternative ways to celebrate life during funerals. Ryan Tessier printed pictures of every family and friend who couldn’t attend a service due to the limitations, and placed them on chairs. And Craig Laughton who personalised a funeral for an avid bike fan, led the cortege on his bike.

There are more examples of the incredible things you’re all doing here, so please take a look. Please continue to share the amazing work you do every day on Yammer and social media using #Localheroes.

Finally, the country celebrates the 75th anniversary of VE Day tomorrow, celebrating the day our fight with Nazi Germany finished, and to the heroes who changed the course of history. Colleagues in Funeralcare have been sharing some amazing window displays to celebrate the day and I wanted to share some of these with you here.

Thanks for all your continued work and for the incredible things you do.


This week we launched an exciting update to our Donate advertising campaign! We want to refresh our approach to spur on further donations, continue to demonstrate how our Co-op is helping people most in need and keep our brand front of mind.

You can take a look at the TV advert here. We’re starting with an updated focus on the Fareshare donation, then moving to a greater focus on the 5% to make sure our members get involved too.


As well as looking at how we care for our colleagues, customers and communities throughout the coronavirus crisis, we’ve also been working on what it’ll also mean for this year’s AGM.

As a member owned business, it’s important to us that we give our members the chance to have a say on the work we do and how we’re run. The great news is that it’s still going ahead but, as you’d expect, with a social distancing twist to make sure we’re continuing to keep everyone safe.

Instead of hosting the AGM at our usual Manchester Central venue, we’re going to be live-streaming the meeting via YouTube from 1 Angel Square on Saturday 6 June and asking members to stay home, tune in and vote on everything beforehand. There’ll be a small number of eligible colleague members at 1 Angel Square at the meeting to make sure we meet the governance requirements for the AGM, but they’re all local to the area and will be following strict social distancing guidelines.

If you’re eligible to vote, you’ll receive an email or something in the post by Wednesday 13 May, before voting closes on Monday 1 June. Please use your vote to continue to help shape our future.

The big thank you tour

Virgin Radio and The Sun’s Who Cares Wins are arranging a very special Big Thank You Tour, with free tickets to live arena shows for all key workers to say thank you.

All Co-op colleagues are eligible to register here. Registration closes on 30 June 2020 and tickets will be allocated randomly using a ballot system. Full T&Cs can be found on the website.