Kerry Collington, Portfolio, Strategy and Insight Manager explains the process behind opening each new food store.

Marc Kurucz tells us about the new way in which we’re helping store colleagues to manage queues.

Cathy Hardey, Customer Team Member from Waterloo, shares how her team are continuing to champion the customer feedback survey to make their store a great place to shop.

Liza Watts tells us about our newest Insurance product – Co-op Life Cover.

Colleagues and local causes celebrating

Steve Murrells, Co-op CEO, thanks colleagues. Plus a video montage of some of your images.

Community scene

Steve Murrells encourages colleagues to join in on Saturday.

Caroline Beesley, Head of Digital Comms in Food, fills us in on how the new service will bring us closer to our customers and members.

Rob Thompson lifts the lid on our prestigious packaging prize.

Michael Fletcher, Retail Chief Commercial Officer, tells us about the massive investment in technology which will help transform Food.

Robert Carmichael, Estates Strategy and Planning Manager, and the team in Funeral and Life Planning, have been looking at how investment in our premises will help us to better serve our clients and communities.